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Are you new to Alcatel-Lucent?
If you currently do not have a business relationship with Alcatel-Lucent and
want to be contacted by a sales representative:
If you currently have a business relationship with Alcatel-Lucent,
please contact your Alcatel-Lucent representative.
Web Support Information
Collaboration Workspace & Website support:
For assistance with Website registration, Collaboration Workspace,
Alcatel-Lucent Product Training Login IDs, and web access for these areas:
For assistance with Order Management web navigation, entitlements, (Order
Status, Pricing, etc.) and website troubleshooting:
- Inside the United States: 1 877-894-4647
- Outside the United States: 1 314-909-5465
For assistance with Online Customer Support website issues:
Customer Technical Support
To reach a support engineer:
- For Alcatel-Lucent Carrier/Service Provider support: log in and select your
country from the "Technical Support Phone Numbers" list in the right-hand
column.
- For Alcatel-Lucent Enterprise support: Alcatel-Lucent Enterprise
Support
Product Training
For information on product training courses, class registration, and
schedules, visit the:
Alcatel-Lucent
University Customer Product Training Catalogs
New Sales Inquiry and Product Information
Are you new to Alcatel-Lucent?
If you currently do not have a business relationship with Alcatel-Lucent please
fill in the appropriate form below to be contacted by a Sales
representative.
New Sales
Inquiry (click here and select appropriate business type)
If you do currently have a business relationship with Alcatel-Lucent please
contact your Alcatel-Lucent representative.
Support Information
Collaboration Workspace & Website support:
For assistance with Website registration, Collaboration Workspace,
Alcatel-Lucent Product Training Login IDs, and web access for these areas:
- via Phone: +1 314-909-5465
- via Email: iCare@alcatel-lucent.com
For assistance with Order Management web navigation, entitlements, (Order
Status, Pricing, etc.) and website troubleshooting:
- via Phone: +1 314-909-5465
For assistance with Online Customer Support website issues:
- via Phone: +1 630-218-7688
- via Email: olcshelp@alcatel-lucent.com
Customer Technical Support
To reach a support engineer:
- For Alcatel-Lucent Carrier/Service Provider support: log in and select your
country from the "Technical Support Phone Numbers" list in the right-hand
column.
- For Alcatel-Lucent Enterprise support: Alcatel-Lucent Enterprise
Support
Product Training
Former Alcatel Products:for information on product training courses, class
registration, and schedules, visit:
Alcatel University
Former Lucent Products: For information on product training courses, class
registration, and schedules:
- via Phone: +1 407-767-2667
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